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RSyslog Windows Agent 5.2 Released

Adiscon is proud to announce the 5.2 release of Rsyslog Windows Agent. This is a maintenance release and properly the last for this major Version. We have hardened the Service code further and fixed multiple minor bugs. Full details are available via the version history. Version 5.2 is a free download. Customers with existing 4.x […]

WinSyslog 15.2 Released

Adiscon is proud to announce the 15.2 release of WinSyslog. This is a maintenance release and properly the last for this major Version. We have hardened the Service code further and fixed multiple minor bugs. Most important was an issue with static entries in the permitted peers list. For more detailed information see the version […]

New Customer Service System Well-Received

The new customer service system is active now for over a week. The overall reception inside the user base is very well. Customers especially like the new mobile device mode and better HTML email integration. We continue to monitor and improve the customer experience. One thing we noticed was the the availability of the previous […]

New Customer Service System Activated

The new customer service system has been activated today. The majority of users use email to access the ticket system. For these users, the new system is now the default. This also applies to responses to messages sent from the previous system. That means when you reply by email, your message will be directed to […]

Moving to New Customer Service System

In the past couple of weeks we have implemented a new customer service system. While the current system works pretty well, it no doubt looks and feels “a bit” dated. The new system, among others, provides a much better experience on mobile devices (and small screens in general). Also attachment-handling and text formatting has been […]

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